Will that issue be addressed in the defects/bug fixes in v14.3? When clients are updated to version 14, all patients who are in active treatment (defined as patients who had a Banding Date but no Completion Date) will be moved to the Full Treatment phase. CS OrthoTrac CS PracticeWorks CS SoftDent CS WinOMS Download Mobile Apps. The actual problem file is named "PWOrthotracControls.dll". Please have one final check through of the hardware and software requirements. Additionally, the field "Banding Date" was renamed to "Start Date" to accomodate these new phases. Can't find the heart icon. By the end of this class, you should familiar with the new interface redesign, and enhancements made to the Patient … I have been an Orthotrac user for the last 12 years. You may also view the full Release Notes for this version by clicking on the following link. CS OrthoTrac version 14.3.0.186  is now available and being pushed to our CS Orthotrac Cloud clients as rapidly as resources allow. We tried editing, deleting, adding the code and nothing would make it an appointment with a code. Ste. 3. 3625 Cumberland Blvd. Panorex, contract, visit notes, etc, are all at your fingertips, as well as new elements like our Aligner Tracking. Obtaining the integration: To get the CS OrthoTrac integration, you will need to call the CS OrthoTrac Imaging Support number at (866)722.2567 Monday thru Friday from 8am - 5pm EST. So we had to either go and edit the notes and make that the appointment or type in a new appointment, but then that will not create an appointment and will not allow a procedure code. Post Formats can be used by a theme to customize its presentation of a post. Use this page to request priority updates to your software. Ste. As always, if you have any other questions or concerns, please feel free to post here or contact Support at OrthotracSupport@csdental.com  or via phone at 866-722-2567. When you hit the Red X, it used to take the appt to the clipboard to put it on the schedule for a different day (and remove it from wherever it was scheduled originally), but it does not do that in this version for us. Opening in Comment Only mode now allows you to create just a comment as it should, regardless of whether the patient has an appointment scheduled for that day or not. If by "heart icon" you mean the heart icon used to pin a Note in Charting, that option is only available when you are using the new Charting interface. What are the system requirements for this version? March 2018 Click here to start this course OrthoTrac: Using the Treatment Card Recorded Class - This recorded class is designed for all team members and provides instruction about using the redesigned Treatment Card in CS OrthoTrac practice management software, version 14.0. This creates a visit, before they even come in for an appointment. Charting - Notes Are Not Saved in Notes Tab After User Navigates Back to NotesIf a patient had previous notes entered and Imaging v11.10.0.41 is installed, a new note would be lost if the user navigated away from the Notes tab and then returned to the Notes tab. This comprehensive yet easy-to-use platform has solutions to help increase productivity, boost profitability, improve patient care, save on … A. Frequently asked questions about this update: Q. Hello- We currently are running version 14.1.0.14 and are using the original treatment card since some of the issues were not resolved. Language of document. CS OrthoTrac v14 features a complete redesign of the treatment card that is intended to address increased patient numbers and treatment options available in a practice. CS OrthoTrac Cloud Version 15.1 Carestream Dental complies with established Microsoft Windows compatibility standards. After almost 8 years of being on the road Becky decided it was time for an office based role and made a short career change to be a Project Consultant for a legal software company. This section, Phases of Treatment, now lists three different phases of clinical treatment (Phase I, Full Treatment and Observation). OrthoTrac: Version 14 - Spell Check Feature in Charting Not Working / Not Available Issue: The Spell Check feature in Charting is not working or is not available. This made it difficult for staff to reconcile at the end of the day. We have been waiting forever for it so we can install 14.1 and 14.3 at the same time and hopefully switch back over to the new charting module. Due to OrthoTrac v15.0 introduces new requirements for the Server Operating System and the version of Microsoft SQL Server that runs on it. OrthoTrac Users, watch this video to learn about the built in Training Workbook that is available in your OrthoTrac software. Company Model Number Product Entry Date OS; Kodak Alaris Inc. KODAK S3100f Scanner: S3100f: KODAK Scanner: S2000f/S3000: October 29, 2020: Kodak Alaris Inc. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. NOT SUPPORTED: The 64-bit version of any The game has changed, and the need for patient consent forms is here to stay. https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3/english/c... Q. Additionally, the field "Banding Date" was renamed to "Start Date" to accomodate these new phases. In collaboration with orthodontists, orthodontic team members, trainers, and other experts, Carestream Dental is updating the clinical framework for all users. The latest versions of the System Requirements are available via the following links: https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3-cloud/eng... https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3/english/C... Q. Atlanta, GA 30339, © 2019 Carestream Dental, LLC. The bar at the top shows the current phase of treatment the patient is in, as well as a progress bar. The OrthoTrac Point-of-Care Patient Flow window is displayed. Where does this information come from and how can it be changed? To access this information in Charting, click the downward-pointing arrow just above Treatment History: This panel shows information about appointment compliance for the patient during their entire patient history (the appointment compliance information is not specific to that phase of treatment), plus notes for that specific phase of treatment. I have asked, meanwhile, that the Release Notes be updated to clarify that while the pan date/timestamp is a feature newly added with version 14.3, it will only activate when the new version of CSOI is released as well. Your office is already on the ship list and you will be sent the updated v14.3.0.188 when it is available. As I mentioned in the update to the original post, the distribution of version 14.3 has been halted temporarily due to the discovery of a defect in a newly introduced feature which can conceivably cause data loss. ePayments: Patient Info Missing from Credit Card Settlement if Not an AutopaymentA software defect prevented the patient name and address from appearing on the credit card processing settlement screen if the payment was not made through auto-payment; the information displayed properly if auto-payment was used to conduct the transaction. Although the circumstances which produce this issue are unlikely to be seen by the vast majority of practices, Management chose to halt the distribution of version 14.3.0.186 until that defect could be corrected. A. Item # 3, where a patient with an appointment scheduled for that day showed the scheduled procedure codes when you opened Charting in Comment Only mode, thus creating an unwanted visit, was corrected in version 14.2 of OrthoTrac. Orthotrac UK has a proven track record of delivering a great product with top-notch support and backup. CS OrthoTrac version 14.3.0.186 is now available and being pushed to our CS Orthotrac Cloud clients as rapidly as resources allow. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Image Viewer: KDI Viewer Software: Operating Systems: XP Service Pack 2 Utility v1.0 Used to prepare your software to run on Microsoft Windows XP Service Pack 2 However, here is a screenshot from a demo 14.3 dataset. The problem was likely solved by other changes to the code. 700 Please beaware it is a large file and may take upto an hour to download depending on your bandwith speed. Carestream Dental LLC In the newest release of OrthoTrac, version 14 optimizes your digital workflow with a newly designed treatment card that gives you one-click access to … Item # 2, where an entry is initially saved as a comment-only entry and then you attempt to go back and attach a procedure code or codes to it, is not yet corrected. Simply follow the directions below to make your request. I am sorry but that specific defect is not one of the listed defects that is corrected in version 14.3. Upgrades usually occur on the general release of a new version of a product to all practices. We hope to have full functionality for all three phases available in a future version. 8-1/2 x 11, with a horizontal perforation located 7-7/16” from the top and an image of a tooth located in the statement area. Before purchasing any equipment, review the latest System Requirements at Becky joined Orthotrac as a Trainer in 2006 and obtained her City & Guilds City Adult Teaching Level 3 course. Scheduling - Updating Standard Using New Add Days Function Removes Random Records from Schedule DayWhen using the Add Days function introduced with OrthoTrac v14.2, a defect caused unrelated records to be removed from the Schedule Day if multiple location/doctor combinations were open on the same calendar date. Version 14 of OrthoTrac introduced a new section on the main Patient Information screen and in the new Charting. All Rights Reserved. I now have to redo both claims, change the banding date for each and submit them separately. Support doesn't know where it is yet. After the update to version 14.0.0.25, attempting to open Charting on a workstation produces the following error message: Run-time error '339': Component 'PWOrthotracControlsXPBUILDONLY.dll' or one of its dependencies not correctly registered: a file is missing or invalid." The code for this is indeed part of OT version 14.3's release, but it also requires corresponding code in a new version of CSOI, and that version is not yet certified for release. The new treatment card features an updated workflow that shows the entire patient record in one place. CS OrthoTrac Point-of-Care Module features are only active prior to version 14. the point-of-care module. In the meantime, you can get around that issue by browsing directly to the day where the appointment is currently scheduled and dragging the appointment to the Clipboard area there. Forms Training Video - Integrated. The different phases of treatment can be accessed by clicking the tabs at the bottom: You can edit the information for each phase by clicking the pencil icon at the top of that screen. What are the new enhancements available in this version? If your orthodontic practice uses AOS, Cloud9 or Orthotrac, these attractive lavender laser statements were designed specifically for use with your software. Support tests of customer network bandwidth find that internet speeds are well within established parameters.The problem was corrected by modifying queries that detect conflicted appointment dates and using alternate functions to process Date and Time. A fix is now available and has been implemented with the release of incremental version 14.3.0.188, which is now available for clients as of May 3rd, 2019. As a side note, you mentioned "install v14.1 and v14.3 at the same time". 3625 Cumberland Blvd. All Rights Reserved. All Server OS versions listed are 64-bit. The basic functions of the patient flow module are the same when using. This has caused problems on several claims because I hadn't noticed the defect right away. As of OrthoTrac 14.2, SQL Server 2005 is no longer supported due to security considerations and to take advantage of enhanced features of later releases. Any Forms - Any Device - Anywhere Consent Forms - The Easy Way. Processing time in a test environment simulating the problem environment was reduced from 110 seconds to 11 seconds. All Cloud clients were updated with this incremental version as soon as it was available; for locally hosted clients, please contact Support to request the update be shipped. -- simply update to the wrong fields if your practice management software that helps orthodontists build maintain! Sql Server reflect recent end-of-life decisions from Microsoft ship list and you will be addressed in the new card... Major new change to System Requirements in version 14.3 is that SQL that... 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